Can I use a business address in London that is not my trading address or my registered office address for the purposes of customer contact and increasing local SEO? Can I use a PO Box? There are a number of regulations that talk about the disclosing of business...
Can I give a pay in full price for a programme and a different price for a pay in instalments price? Buy now pay later (BNPL) involves the provision of credit (as the customers are permitted to pay later than they otherwise would). If you are supplying credit to...
If you have paid up front for a full year of professional services in advance (in this instance it is bookkeeping, management reports etc) and the company has failed to provide what they said they would and what they have charged for, what should/could I do to try and...
What do I write in my contract for casual workers about holiday pay? Workers (even casual workers who only work sporadic shifts) are entitled to 5.6 weeks' paid holiday each year. For workers on atypical work patterns, it is difficult to calculate holidays. The...
How can I protect images of my original artwork that I post on social media channels. I’m happy for people to share my work as long as they link back to me and credit me as the artist. The first thing to note is that as the creator of an original work, you are the...
Can a company charge £25 each month plus interest for late payment? The annual invoice, for a maintenance agreement, was originally £62.46. Even if a contract was entered into which specified these terms, you could challenge this rate of interest on the basis of it...
Am I able to use my privacy policy that I have on my website to give to clients where I collect their personal data in person or over the telephone as opposed to through my website? If you have used my template for the website privacy policy, you can still use this...
I will be increasing the hourly rate for my clients – what do I need to do to record this? The first thing to do is to check what your current terms of business / client agreements say about a variation of your terms. If you are using standard terms with consumers or...
