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Unravelling Sponsorship Obligations: Do I Owe a Fee for a Contract We Never Agreed?
I exchanged Linked In messages with a company who asked if I wanted to sponsor something. I said yes in the message and heard nothing else. They didn’t reply to follow up emails. Now I have received a letter from a debt collector chasing for the sponsorship payment...
The Legality of Using Alternate Business Addresses and PO Boxes
Can I use a business address in London that is not my trading address or my registered office address for the purposes of customer contact and increasing local SEO? Can I use a PO Box? There are a number of regulations that talk about the disclosing of business...
Decoding ‘Buy Now, Pay Later': Understanding the Rules
Can I give a pay in full price for a programme and a different price for a pay in instalments price? Buy now pay later (BNPL) involves the provision of credit (as the customers are permitted to pay later than they otherwise would). If you are supplying credit to...
Prepaid Professional Services Gone Awry: Strategies for Seeking Recompense When Service Delivery Falls Short
If you have paid up front for a full year of professional services in advance (in this instance it is bookkeeping, management reports etc) and the company has failed to provide what they said they would and what they have charged for, what should/could I do to try and...
Holiday Pay For Casual Workers: What Do You Need To Know
What do I write in my contract for casual workers about holiday pay? Workers (even casual workers who only work sporadic shifts) are entitled to 5.6 weeks' paid holiday each year. For workers on atypical work patterns, it is difficult to calculate holidays. The...
How To Protect Your Content On Social Media
How can I protect images of my original artwork that I post on social media channels. I’m happy for people to share my work as long as they link back to me and credit me as the artist. The first thing to note is that as the creator of an original work, you are the...
Is It Legal for Companies to Charge Monthly Fees Plus Interest For Late Payments?
Can a company charge £25 each month plus interest for late payment? The annual invoice, for a maintenance agreement, was originally £62.46. Even if a contract was entered into which specified these terms, you could challenge this rate of interest on the basis of it...
Can Your Website's Privacy Policy Cover In-Person and Telephonic Data Collection?
Am I able to use my privacy policy that I have on my website to give to clients where I collect their personal data in person or over the telephone as opposed to through my website? If you have used my template for the website privacy policy, you can still use this...
Essential Steps to Successfully Implement and Record Your Hourly Rate Increase for Clients
I will be increasing the hourly rate for my clients – what do I need to do to record this? The first thing to do is to check what your current terms of business / client agreements say about a variation of your terms. If you are using standard terms with consumers or...
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