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Volunteer Coaches and Data Privacy: Navigating the Legal Implications of Unsanctioned Personal Data Sharing on Social Media Platforms
Are volunteer coaches for a rugby club who share personal data of other coaches on Whatsapp and in Facebook groups (without the knowledge of the rugby club) in any way liable for failures to comply with data protection laws? The question here is who is the data...
Exploring Trademark Potential: Can I Legally Protect My Logo Designed with Canva?
Can I trademark my logo that I created using Canva? If you want to trademark your logo, it is important that you own the copyright in that logo. Normally, I would recommend that you obtain a Letter of Assignment from the designer, unless the previous terms of service...
Disclosure Dilemma: Navigating Affiliate Links in Social Media Posts
I am using an affiliate link in my social media posts. Do I need to give any kind of disclaimer? The ASA who police the CAP Code which is the relevant Code for affiliate marketing, state that “If all of the links within a single post are affiliate links and the post...
Bank Holiday Breakdown: Unravelling the Pro-Rata Puzzle for Your Part-Time Staff
I have a part time employee who works Tuesdays, Wednesdays and Thursdays and have been told that I need to pro rata Bank Holidays for them. Is that correct? Assuming that the annual holiday entitlement is 5.6 weeks plus bank holidays, the employee who does not work...
Terms of Business: One Set or Multiple Sets for Your Diverse Services?
If I sell several services, can I have one set of composite terms of business or do I need to have one set for each service I offer? Legally, it is entirely possible to do this, but you should think about the customer experience in doing so. If you have services that...
Trademark Takedown Tactics: Navigating Silent Infringers & Taking Charge
What should I do if a business that is infringing my registered trademark doesn’t reply to my cease and desist letter? Your registered trademark gives you the legal right to a monopoly on your mark (whether that be a name, logo, strapline or something else) in...
Exploring payment processor fee recovery during the 14 day cooling off period
Can I recover payment processor fees if I am refunding a consumer under the 14 day cooling off period? The answer to this question and the second question will also be useful to know when YOU as an individual are buying consumer goods and want to cancel within 14...
Navigating refunds and returns in the 14 day cooling off period
A customer has peeled the clingfilm off my stationary pack that they have bought and has creased the envelopes putting them back into the pack but have now cancelled the contract under the 14 day cooling off period. Do I have to refund them for the entire amount as I...
Alternative ways to ensure Terms and Conditions compliance in your sales platform
My new sales platform doesn’t provide the ability to add a tick box to the order form so I can’t require people to agree to my terms and conditions of sale - what can I do? In order for your terms of business to be incorporated into the contract between you and your...