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Software as a Service Terms and Conditions: How do I deal with terms of service disputes with my SAAS provider?
I have been using a SaaS provider for my business’ app, but I have no way of putting my own terms and conditions and privacy notice on the app. Is this important and if I can’t add my own terms and privacy notice should I move to a new SaaS provider? When...
Unravelling Sponsorship Obligations: Do I Owe a Fee for a Contract We Never Agreed?
I exchanged Linked In messages with a company who asked if I wanted to sponsor something. I said yes in the message and heard nothing else. They didn’t reply to follow up emails. Now I have received a letter from a debt collector chasing for the sponsorship payment...
Transitioning to a Four Day Work Week: Do I Need Formal Contract Amendments?
We are moving to a 4 day working week and all the staff agree. Do I need to issue them with new contracts or can I just write to all employees confirming the scheme? There are a few things to think about in relation to moving to a four day working week. The...
Volunteer Coaches and Data Privacy: Navigating the Legal Implications of Unsanctioned Personal Data Sharing on Social Media Platforms
Are volunteer coaches for a rugby club who share personal data of other coaches on Whatsapp and in Facebook groups (without the knowledge of the rugby club) in any way liable for failures to comply with data protection laws? The question here is who is the data...
Do You Need to Incorporate Defamation and Threat Clauses in Your Terms and Conditions?
A customer asked for a refund when my terms and conditions make it clear that there aren’t any refunds. She was cross and said “do I need to take this further” which I assumed was some kind of smear campaign or social media post shooting me down in flames. So I...
Crossing Borders: Can You Use an Existing Business Name in the UK That's Already in Use Abroad?
I want to set up an online business selling sweets called Tracy’s Treat. An online search shows that there are two businesses of that name - one in Orlando and one in Mauritius but they sell cakes and baked items. Is that different enough? The first thing to do...
Playing it Safe: The Need for Written Agreements in LinkedIn and Podcast Interviews
Should you have a written agreement with somebody who you are interviewing on LinkedIn or on a podcast, where you want to be able to use the recordings for future promotion of your business? Wherever you are using content produced by a third-party, it is always wise...
The Importance of Acknowledging Public Domain and Third-Party Concepts in Coaching and Online Course Agreements
In a contract for a coaching program, mentoring, training, membership or online course, would it be wise to have a clause stating that some of the materials are in the public domain and are based on third-party ideas and concepts? Although there is nothing legally...
Eternal Engagement: The Legality of Lifetime Access for Group Programmes and Memberships”
Is it possible to state that group programmes and memberships have lifetime access? The term ‘lifetime access’ is common in the online coaching, training and mentoring world. However, what does it actually mean? Does it mean the lifetime of the customer? Does it mean...
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